Please note that this page is only an example of terms and conditions and should not be relied on as a complete statement of the law. To understand your rights and obligations fully, study the relevant law or consult a solicitor.
Prices and Payment
All prices are in £ sterling and include UK VAT at the appropriate rate. We accept payment by Bank Transfer, credit cards and debit cards over the phone or via Paypal or via Google Checkout. Payment is taken when you give us your order. If you wish to send a cheque the goods would not be dispatched until the cheque is cleared funds
We only deliver within the mainland UK. We cannot guarantee delivery times but we aim to deliver within 14 working days.
The delivery and packaging costs for the UK These are whatever the post or courier charges us with a small charge for packaging. we make no profit on delivery and packaging
You have the right to cancel your order within seven working days of delivery (starting the day after you receive the goods) and return them for a full refund. IThis will apply to your order unless you order goods made to your own specification, perishable goods or goods that by their nature cannot be returned, video, DVD, audio or software products and the item has been unsealed, newspapers, periodicals or magazines. Should you cancel the contract we will then refund you the price you have paid for the goods. It is your responsibility to give notice of your wish to cancel within this cancellation period by email, fax or letter. You are under a duty to take reasonable care of the goods. The goods must be returned in saleable condition at your expense and we would recommend for your own protection that you use a recorded delivery service. Should you order, details of this right will be sent to you with your confirmatory e-mail.
After-Sales Services and Guarantees
Please ring us if you think something is wrong
Any complaints regarding the goods or services supplied should be made to:
D & P Marchant
Pentre Bach Uchaf
Telephone: 01758 750469
Fax: 01758 750125
You can e-mail, write, telephone or fax us with your complaint. Our normal office hours are 9am – 5.30pm Monday – Friday, 9am – 1.00pm Saturday.
These Terms and Conditions do not affect any of your statutory rights.